AC HEATING & SERVICES OF TAMPA BAY – Privacy Policy
We respect your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when visiting acofflorida.com (the “Site”). By using this Site, you agree to the practices described below.
1. Information We Collect
When you use our Site, we may collect the following information:
- Personal information: your name, email address, phone number, and service address (when you complete forms or request service).
- Cookies and analytics data: collected automatically to help us understand how visitors use the Site.
We do not collect payment details through this Site.
2. How We Collect Information
- Forms you fill out on the Site (e.g., service requests, contact forms).
- Cookies and analytics tools such as Google Analytics that track how the Site is used.
3. How We Use Information
We use your information for:
- Responding to service requests and customer inquiries;
- Scheduling and confirming appointments;
- Improving our Site and services through analytics;
- (Future use) Sending marketing emails or promotions;
We will not use your personal information for any other purpose without your consent.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share limited information with trusted third parties only when necessary to operate the Site (e.g., Google Analytics).
5. Cookies and Tracking
Our Site uses cookies to improve performance and monitor usage. Cookies are small files stored on your device.
- We use Google Analytics to track website traffic and understand user behavior. Google Analytics may set its own cookies.
- You can adjust your browser settings to block or delete cookies, though some features of the Site may not work properly.
6. Marketing Communications
We do not currently send marketing emails.
If we begin doing so (e.g., through a service such as MailChimp), we will:
- Clearly identify marketing communications;
- Provide an easy way to opt out of further messages.
7. Data Retention
We keep personal information indefinitely unless you request deletion.
8. Your Rights
You have the right to:
- Request that we delete your personal information;
- Request a copy of the information we have on file about you.
To exercise these rights, email us at [your email address] or mail us at 2907 FL-590, Suite 3, Clearwater, FL 33759
9. Children’s Privacy
Our Site is not intended for children under 13, and we do not knowingly collect information from children. If you believe we have collected information about a child under 13, please contact us and we will delete it.
10. Security
We take reasonable measures to protect personal information from unauthorized access, use, or disclosure. However, no online system is 100% secure.
11. Local Use Only
Our services are intended for customers in Florida. We do not target or serve customers outside the U.S.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with a new “last updated” date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Air Conditioning Heating & Services of Tampa Bay
Email: admin@acofflorida.com
Phone: 727-722-7777
Address: 2907 FL-590, Suite 3 Clearwater, FL 33759